Jack
Mount Horeb, WI 53572
Wednesday, January 9th, 2013
A year after installation, no problems have developed. I have been pleased with the installation and egress window so far.
Mark & Kathryn
Iron River, WI 54847
Monday, January 7th, 2013
The PowerBraces Innovative installed helped save our boat house! The price was just over half of what it would have cost to redo it completely, which was not an option for us. Thank you Innovative Basement Systems!
John Rumley
Osseo, MN 55311
Wednesday, May 1st, 2013
Excellent service from Innovative Basement Systems.
Cliff
Fargo, ND
Friday, July 30th, 2010
Great service, great products, great company!
M.
ND
Tuesday, February 15th, 2011
Thank you Jennifer--her helpful, cheerful problem solving is appreciated. Thank you Chris R. and Ryan W. - they answered all my questions!
Jerrie
Grand Rapids, MN 55744
Monday, January 7th, 2013
You guys did a great job. It was cleaned up so well, I couldn't even tell anything had been done.
Sue
Staples, MN 56479
Monday, September 10th, 2012
In a time when customer service seems to be a lost art, I was impressed with Innovative Basement Systems.
Jared
Alexandria, MN 56308
Monday, January 7th, 2013
The installation was very fast, and the finished product looks good. It's almost as if nothing has been done - it looks very clean and you wouldn't even know it's there.
Alan & Bettie
Alexandria, MN 56308
Wednesday, April 10th, 2013
Overall Excellent Service from Innovative Basement Systems
Craig
Park Rapids, MN 56470
Monday, January 7th, 2013
Very professional!
Wanda
Frazee, MN 56544
Monday, January 7th, 2013
I was so satisfied that I've already recommended Innovative Basement Systems to our friends!
Pat
Vergas, MN 56587
Wednesday, December 19th, 2012
The work was performed as promised, when promised, the workers were punctual, professional, cleaned up after themselves - we are very satisfied.
Larry
Moorhead, MN 56560
Wednesday, September 21st, 2011
The installation of the WaterGuard system was completed on Friday, June 10, 2011.
Innovative Basement Systems of Fargo, ND sent out brochures, and a book "Dry Basement Science" so we could familiarize ourselves with the solution to our family's water problem in the basement on the west side of our home.
The representative arrived as scheduled to make the measurements and discuss the costs for the project, and he was not a high pressured salesman. He listened to what we wanted to accomplish, and then said what they could do for us. He stated what additional options that they could offer, but he wasn't pushy or trying to over sell us things we didn't want to commit to.
The three workers were very professional. They put down drop cloths on the floor and stairways. sealed off adjacent areas with plastic sheeting from dust from the process of jack hammering the floor, and carefully carried pieces of concrete floor so as not to strike the walls while taking it out of the house. The masonry worker did a very good job in producing a smooth concrete finish over the floor to seal the WaterGuard System.
The test came with a heavy rain, and the water flowed into the sump basket and not to the floor.
Mary
Moorhead, MN 56560
Wednesday, January 9th, 2013
The guys were very friendly, worked quietly, and did an outstanding job!
Bev M.
Horace, ND 58047
Friday, April 5th, 2013
We noticed a difference in the comfort level of our basement the next day. We are very pleased with the work done. The team at Innovative Basement Systems were great to work with.
David & Allison
Fargo, ND 58103
Friday, April 19th, 2013
The Innovative Basement System team explained in detail what the best solution for us would be. The installation crew was great and very professional. We would have them back to work on our house any time. Working with Innovative Basement Systems was a great experience.
Andy & Dana
Fargo, ND 58104
Tuesday, January 15th, 2013
The person who came was pleasant, on time, informative, and efficient!
Karol
Georgetown, MN 56546
Monday, November 26th, 2012
I was very pleased with the information and updates I received. I knew every step of the way what was going to be done and when. The representatives and installers were very courteous and answered all my questions. Thank you!
Mike
Fargo, ND 58102
Monday, April 29th, 2013
I originally went with a local company to do a "sump pump check", in which they told me everything was fine. It was not. It turns out it was actually an accident waiting to happen type situation. I called in the Innovative Basement Team and they showed me what I needed to do to fix the situation. Now I have peace of mind and a system that will work.
Nancy
West Fargo, ND 58078
Friday, November 16th, 2012
The installation went very well!
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