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Job review from in Moorhead, MN 56560

Overall Rating:

5  out of 5

The installation of the WaterGuard system was completed on Friday, June 10, 2011.

Innovative Basement Systems of Fargo, ND sent out brochures, and a book "Dry Basement Science" so we could familiarize ourselves with the solution to our family's water problem in the basement on the west side of our home.

The representative arrived as scheduled to make the measurements and discuss the costs for the project, and he was not a high pressured salesman. He listened to what we wanted to accomplish, and then said what they could do for us. He stated what additional options that they could offer, but he wasn't pushy or trying to over sell us things we didn't want to commit to.

The three workers were very professional. They put down drop cloths on the floor and stairways. sealed off adjacent areas with plastic sheeting from dust from the process of jack hammering the floor, and carefully carried pieces of concrete floor so as not to strike the walls while taking it out of the house. The masonry worker did a very good job in producing a smooth concrete finish over the floor to seal the WaterGuard System.

The test came with a heavy rain, and the water flowed into the sump basket and not to the floor.

Our Overall Service
I am very pleased by the professionalism I saw from Innovative Basement Systems and would recommend their services to others. What and when they said they would do, they did as scheduled.
Call Representative
Our Office Staff
Sales Process
Thank you to Allan for the pre-installation answers to my questions.
Our Installation Crew
Thank you to Kyle, Ryan, and Sam for a job well done.
The Cleanup Process

The clean up was great. First they swept the area, then finished up washing the floor with water and a squeegee.

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Innovative Basement Systems

our service area

We serve the following areas

Our Locations:

Innovative Basement Systems
1330 41st St. N
Fargo, ND 58102

Innovative Basement Systems
1325 S Frandsen Ave
Rush City, MN 55069